I have recently completed General Principle modules, they are now showing as 0% complete.

The issue is linked to how learners are exiting the course when finishing.

TIP: to correctly SAVE your progress, close the tab first, then allow 5 seconds for a message on the white screen before shutting off (refer to images below)

If you are still having issues, Submit a ticket to the Learning Centre. This particular issue requires further investigation from our Team. When submitting a ticket, ensure you provide the following details:

• What device did you use ? - eg Laptop/Desktop, Phone, Tablet.
• What browser did you use ? - eg Chrome, Safari.
• How did you exit the course ? - eg closed the whole browser (window), closed the tab only, clicked 'Exit Course' button.