Please see advice below if you are receiving the following error message when downloading your certificate from the Learning Centre:
This issue is typically caused by your browser or virus protection settings. We recommend searching online for troubleshooting guides that are specific to your browser or virus protection software that can assist with the 'Virus detected' error message.
If you are unable to download your certificate, please send an email to learninghelp@ausport.gov.au and we will be able to download and send you a copy of your certificate.
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